Gooes Creek Candle (hereinafter referred to as “we” or “our website”) values and protects the privacy of every customer. We are dedicated to safeguarding your personal information and ensuring a safe, worry-free shopping experience.

Please read and understand this privacy policy carefully before using our website. By accessing our website, you agree to the terms of this privacy policy and consent to the collection, use, and disclosure of your personal information as outlined herein.

Information We Collect

To serve you better, we may collect the following types of information:

  • Personally Identifiable Information: Includes your name, email address, phone number, mailing address, and other contact details.
  • Payment Information: Includes credit card details, bank account information, and other data necessary for processing payments.
  • Usage Data: Includes browsing history, IP address, device information, and browser type when you visit our website.
  • Cookies: We may use cookies to enhance your experience by tracking preferences and user behavior.

How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your order, including payment and delivery.
  • Customer Service: To respond to your inquiries, resolve issues, and provide technical support.
  • Marketing and Advertising: To send personalized advertisements and promotional materials, based on your preferences (only if you opt in).
  • Website Improvement: To enhance our services and website, improving your browsing experience.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

How We Protect Your Information

We have implemented strict security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. All sensitive data, such as payment details, is encrypted and only shared with our trusted payment partners when necessary.

How We Share Your Information

We do not sell your personal information to third parties, but we may share it under the following circumstances:

  • Service Providers: We may share your data with third-party service providers, such as payment processors or logistics companies, to complete transactions, payment processing, and delivery.
  • Legal Requirements: We may disclose your information to comply with legal requirements or protect our rights, if necessary, such as in response to requests from government or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Your Rights

Under applicable privacy laws, you have the following rights:

  • Right of Access: You can request to view the personal information we have collected about you.
  • Right of Correction: If your information is inaccurate, you can request to have it corrected.
  • Right of Deletion: You may request to delete your personal information, under certain circumstances.
  • Withdrawal of Consent: If you have consented to receive marketing communications, you can withdraw your consent at any time to stop receiving such materials.

To exercise any of these rights, please contact us via our Contact Us page.

Use of Cookies

We use cookies to enhance your experience on our website. These cookies help us analyze traffic, provide personalized content, and carry out other functions. You can choose to disable cookies through your browser settings, but this may impact your experience on our site.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe that your child has provided us with personal information without parental consent, please contact us, and we will take appropriate steps to delete that information.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect when posted. We recommend checking this page regularly to stay informed of any updates to our Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or need further information about how we process your personal data, please contact us at:

Thank you for trusting Gooes Creek Candle. We remain committed to providing you with a safe and enjoyable shopping experience!